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Dissolve Debt
Debt Advice since 2004
Call For Debt Advice
0800 0122 111
From A Mobile Call
0161 926 7670

Customer Service Questionnaire

For your help in letting us know what you think about our service we will be offering £100 worth of high street shopping vouchers to one lucky individual. Terms and conditions apply. Thank you for your help. Your feedback will make a difference.

On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied" 1 2 3 4 5 NA
How would you rate your level of overall satisfaction with Dissolve Debt?
How would you rate your level of satisfaction with Dissolve Debt in regards to customer service?
How would you rate your level of satisfaction with Dissolve Debt in regards to pricing & fee’s charged?
How would you rate your level of satisfaction with Dissolve Debt in regards to value?
On a scale of 1 to 5 where 1 represents "Poor" and 5 represents "Excellent"
How would you rate the overall quality of your relationship with Dissolve Debt, considering all of your experiences with them?
Thinking about your most recent contact with Dissolve Debt, how would you rate the representative’s ability to help you or to get you to someone who could be of assistance to you?
How would you rate the representative’s overall knowledge of your problem or question?
How would you rate your representative on being courteous?
How would you rate the representative on helpfulness, in other words, a willingness to assist you?
How would you rate the representative on being able to help you resolve your issue/need?
On a scale of 1 to 5 where 1 represents "Not Likely" and 5 represents "Extremely Likely" How likely are you to recommend Dissolve Debt to a friend or relative?
Additional Comments:  
Reference: (e.g DD1234)
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